Super happy with their servicing of my water softener. Took the time to explain the system to me. Highly recommended. I will definitely do business with them again.
Juergen Steupert
07.13.26 - google
Your team was prompt to the appointed time window.
They diagnosed the issue quickly and we collaborated on the most effective and efficient solution.
They kept me informed about the process, tested the system and cleaned up the job site.
I could not have asked for better service.
Candy Baker
07.09.26 - google
They were very prompt, thorough and knowledgable. My problem was diagnosed and repaired quickly! Thx Guys! Austin and Dillon were great!
Marc Oleynick
07.07.26 - google
Austin and Dylan, pump installation and troubleshooting team are excellent. Our dug well failed. After going in and finding the line hopelessly full of crud they decided to bypass the old system and connect us directly to the drilled well Amber Water Pros installed last fall. Good decision. After a while, however, it failed. They were on the scene at 8:30 AM the next morning, Working quickly to troubleshoot and restore water pressure and excellent quality. Great crew, great service !
Robert Von Bargen
06.29.26 - google
Two workers were here by 9am. Started to get going shortly afterwards. Completed job in just a few hours later (Three and a half hours to be exact). Clean up afterwards took away old stuff. Explained what to do with the system when it would run, how often it would back flush. Which containers are what. Was very please with the installation. Very professional installers.
One last thing Amy our Water Specialist was great, she took her time answer all of our question made sure we covered all of our water needs. Great person to work with. Will recommend Amber Water Pros to family and friends.
Chris Kreig
06.17.26 - google
Came out today to address an issue with my well. Austin and Dylan were very professional and did a great job resolving the problem. Amber Water Pros provided timely response and were a pleasure to work with.
Valerie Jodoin
06.12.26 - google
The technician knew his stuff and was a friendly fellow who answered any questions I had. My only issue was that his voice was low and difficult for me to hear.
Gina Brothers
06.05.26 - google
Everything and everyone was great! Thank you. Gina
Julie Loving
06.05.26 - google
Quick, efficient, professional service
Roderick “Rod” Sherman
06.04.26 - google
Austin and Dylan worked almost all day today to make sure my well system was working properly (2.5 years old).
Very little water would build up some pressure in the line and when released would pump out about 2 gallons.
They worked very carefully through their own check list one step at a time and testing the water each time. They found several problems and fixed each then tested again.
I am not a specialist to be able to tell
the whole story but these two gentleman had my trust almost immediately.
Amber water-these two men add a lot to the respectfulness and trust to your business.
Rod Sherman Plattsburgh
Jim Rushia
06.03.26 - google
Outstanding service, installed a new well submersible pump fast professional Team led by Austin. Tech Team Dave and Neil came to adjust our Iron filter, very prompt and knowledgeable . I would recommend amber for all your water needs !
James Rushia
06.02.26 - google
Austin and his partner did an outstanding job, very professional
Jim Manahan
05.29.26 - google
AWP has been great to work with and the crew they sent out are top notch.
Maria Rawson
05.28.26 - google
Top notch service!
Charles Pidutti
05.28.26 - google
Can’t believe the cost for the work done- GREAT rate and excellent work. Very satisfied. Greg was very friendly and did the work proficiently. Glad I contacted Amber Water.
Robert Lane
09.17.25 - google
Always great service! Chloe was fantastic! Very knowledgeable and informative.
Jade in the office has been fantastic to deal with!
Thanks as always
Update 5/2026
Once again we had some updates made to our water treatment system. I’d like to mention a few people that went out of their way to make our system operate more effectively. Austin and Dillon were absolutely amazing. They are hard workers and very customer oriented. David also stated till project was 100% . Thank to all but thought it was important to name drop these 3 men.
Thank you for seeing the project till the end.
Jason Leach
05.19.26 - google
Dylan and Austin were prompt and professional. They quickly diagnosed the issue and had the parts ready to replace our well pump in the same service call. Will definitely use and recommend in the future.
ADK RIDER
05.14.26 - google
Amber Water Pros were great to do business with. Austin and Dylan installed a bladder tank and sediment filer for me and had me up and running quick. Very professional and had answers for all my questions. 👍
Michael Schwartz
05.10.26 - google
We had an issue with our well causing pressure issues and sediment. Austin and Dylan arrived in a timely manner and were able to diagnose the problems and communicate those issues with me. They explained what had to be done and what my options were. They were quick and efficient and beyond exceeded my expectations. I will be requesting them both in the future if I have any issues. I hope the company takes care of these two gentleman so they stay around as I have seen a lot of positive reviews about them both in online reviews. Thank you Austin and Dylan.
Mary Reed McCall
05.09.26 - google
The people from Amber Water Pros who worked on the well water situation at my mother's home were all professional, responsive, and helpful, from the office staff to the technicians.
Brendan, who came to to do the original assessment for us, was thorough and knowledgeable.
Amy, who came to test the water (and worked alongside the rest of the team who had arrived separately to move an existing filter nearer to our shallow well pump and install a new one near the deep well pump) was phenomenal - incredibly knowledgeable and patient in explaining various aspects of my mother's water situation and how we could remedy it in a way affordable for her. When a few glitches came up with apparent air-locking of one pipe leading to the kitchen sink after the filter installation, Amy stayed to help and brainstorm ideas.
I called four or five well/drilling/water companies trying to get someone to come in and help us, and Amber Water Pros were the only company to get back to me promptly and professionally, with flexibility to our schedule and excellent responsiveness to what we needed. They made every effort to keep costs as low as possible for my mother, while providing quality service and help. I would recommend them without hesitation.