Receptionist - Customer Service

  • Tully, NY, USA
  • $80,000-85,000 per year
  • Full Time
  • Relocation assistance, 401k with Company Match, Paid Health Insurance, Paid Sick Days, Paid Vacation, and Paid Holidays.

About Amber Well Drilling, LLC:

Amber Well Drilling, LLC has been helping customers since 1968 with superior services, including well drilling, pump installation, water conditioning and more. Our highly trained employees have a combined total of 200+ years of water experience. Located in Tully-NY, we service all of central and northern New York.

We offer stable, year round work with competitive pay and benefits including health insurance, paid holidays.


The Receptionist – Customer Service individual will ensure delivery of exceptional service through efficient and accurate handling of telephone calls via a multiple line phone system. This position will be responsible for gathering information to transfer calls/messages to the appropriate department, answering customer questions, addressing customer concerns, and handling administrative functions associated with these tasks. We are seeking a self-motivated leader, someone who loves a challenge, and can adapt to an ever-changing working environment.

Essential Functions and Responsibilities:

• Answer multi-line phone system in-coming calls and direct callers to the appropriate person

• Take and distribute messages

• Keep management apprised of customer concerns

• Assist walk-in customers

• Maintain professional appearance and create a positive first impression

• Additional office responsibilities such as filing, handling client requests, & other general office duties as assigned


• Receptionist/Customer service experience – 2+ years

• Ability to thrive in a dynamic, exciting work environment

• Positive attitude

• Reliable and punctual

• Maintain a high level of customer service and professionalism

• Self-motivated and high energy, work well under pressure

• Detail oriented and hardworking

• Ability to multi task

• Excellent interpersonal, and communication skills

• Strong computer skills including Word and Excel proficiency

• Ability to adapt to any new situations as they arise

• Ability to pass employment drug screen

Education Requirements:

• High School diploma/GED (College degree preferred)

Amber Well Drilling, LLC is an Equal Opportunity Employer


The above statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Candidate may be required to perform duties outside of their normal responsibilities from time to time, as needed.